Payment Options

Online Bill Pay:

You can view and make payments online by registering your account through the ImOn Customer Portal. You will need your ImOn account number and existing account password that was created when you signed up for service. Your account number can be found on your sales paperwork and at the top of your monthly ImOn bill.  

Follow the instructions below to set up your online customer account:

1. Go to the ImOn customer portal at www.MyImOn.com.
2. Select the "Manage My Account" link located in the upper right-hand corner. A new login browser window will open.
3. Select "Click here to register" under "New Users."
4. Complete the information fields and select "Register." You have now registered your ImOn account and are able to view and pay your bill online. 

If you need help with accessing the ImOn Account Manager, just call ImOn Customer Care at 319-298-6484 during regular business hours.

AutoPay:

ImOn's easy AutoPay program automatically withdraws your monthly payments from your checking or savings account on your bill due date. This is a FREE option and guarantees your bill will be paid on time every month! Click here to download the ImOn AutoPay enrollment form. Complete the form and return it to your local ImOn office. Or you can enroll in the AutoPay program through your online ImOn Account Manager.

By Credit Card:

Payments can be made by credit card by logging on to your ImOn Account Manager. After logging on, select "Pay Now" from the main menu, and then select pay by credit card. You may also make a credit card payment over the phone by calling ImOn Customer Care at 319-298-6484 between 7:00am-7:00pm Monday-Friday, or 8:00am-12:00pm Saturday. You will need your ImOn account number when making the payment. Please note that a $5.95 convenience fee applies to all credit card payments.

By Mail:

Payments made by mail should be sent to the address specified in your bill:

ImOn Lockbox
PO Box 3446
Cedar Rapids, IA 52406-3446  

Drop Off:

You can make payments in person at any ImOn office during normal business hours. Please see our Customer Support page for office locations and hours.

There is also an after-hours payment drop box located outside the front entrance to each of our Customer Care offices. 

Additionally, check or money order payments (no cash) can be made at the Downtown Cedar Rapids Bank and Trust location during normal bank hours or after hours in the night deposit box in the bank's drive-through.

Cedar Rapids Bank & Trust
500 First Ave NE
Cedar Rapids, IA 52402